drop in user bounce rate, reflecting deeper engagement
0%
Overview
FINSYNC, a B2B financial platform, wanted to reframe its solution in a more relatable, humanized way for small-business owners and entrepreneurs.
Approach
We emphasized the emotional toll of managing finances on overworked founders. Through short-form videos and animated explainers, we spotlighted how FINSYNC simplifies day-to-day tasks, reduces stress, and helps businesses focus on growth.
Results
Engagement metrics improved, with a notable increase in trial sign-ups. By positioning FINSYNC as a supportive partner rather than just a software tool, we helped the company connect more deeply with its audience.
Key Insight
Even in the B2B space, empathetic storytelling can convert tentative leads into excited users by showing genuine understanding of their everyday pain points.